Last Updated: August 31, 2026
Snugco respects your privacy and is committed to protecting the personal information you provide when visiting our website, creating an account, placing an order, subscribing to our emails, or contacting us. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.
Who We Are
Snugco is an online apparel and lifestyle brand. Our website is snugco.org. We sell apparel, accessories, gifts, and other products through our online store.
If you have questions about this Privacy Policy or how your information is handled, you can contact us at smile@snugco.org.
Information We Collect
When you interact with Snugco, we may collect information that you provide directly to us, including your name, email address, telephone number, billing address, shipping address, account information, order information, and messages you send to us.
We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages viewed, referring website, approximate location, and information about how you interact with our website.
Payment information is processed through secure third-party payment providers. Snugco does not need to manually access or store your complete credit or debit card number.
How We Use Your Information
- Process and fulfill orders
- Provide shipping and delivery updates
- Manage your Snugco account
- Respond to customer service requests
- Process returns and exchanges
- Communicate with you about your orders
- Improve our website, products, and customer experience
- Detect and prevent fraud or misuse
- Send marketing emails when you have chosen to receive them
- Measure advertising and website performance
- Comply with applicable legal, tax, and accounting obligations
Orders and Payments
When you place an order through Snugco, we collect the information necessary to process your purchase, fulfill your order, provide customer support, and maintain appropriate transaction records.
Payments are processed using secure payment services integrated with WooCommerce. Payment providers may collect and process your payment information according to their own privacy policies and security practices.
Order Fulfillment and Print-on-Demand Services
Snugco uses third-party print-on-demand and fulfillment providers to produce, package, and ship certain products. We may provide these service providers with information necessary to fulfill your order, including your name, shipping address, contact information, and ordered products.
These providers receive only the information reasonably necessary to manufacture, fulfill, and deliver your order and provide related services.
Cookies and Similar Technologies
Snugco uses cookies and similar technologies to operate our website, remember preferences, maintain shopping-cart functionality, understand how visitors use our website, improve performance, and support advertising and marketing activities.
Some cookies are necessary for the website to function. Other cookies may be used for analytics, personalization, or advertising. Where required, you may be given choices regarding non-essential cookies through our cookie consent tools.
Google Analytics
We use Google Analytics to help us understand how visitors use snugco.org. Google Analytics may collect information such as pages visited, time spent on the website, device and browser information, approximate location, and interactions with the website.
We use this information to understand website performance and improve the Snugco shopping experience.
Meta Pixel
Snugco may use the Meta Pixel and related Meta advertising technologies to measure advertising performance, understand how visitors interact with our website, create advertising audiences, and deliver more relevant advertisements on platforms such as Facebook and Instagram.
Pinterest Tag
Snugco uses the Pinterest Tag and related Pinterest advertising technologies to measure activity resulting from Pinterest advertising, understand how visitors interact with our website, and improve the relevance and effectiveness of our Pinterest marketing campaigns.
Email Marketing
If you subscribe to Snugco emails, we may send you information about new designs, seasonal collections, product releases, promotions, and other Snugco news.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing messages. You may still receive transactional communications related to orders, account activity, or customer service.
Customer Photos, Reviews, and User-Generated Content
Snugco may invite customers to share photos, reviews, testimonials, or other content featuring Snugco products. If you voluntarily submit this content to us, we may collect and store the information you provide along with the submitted image, review, or message.
We will not use a customer-submitted photo for public marketing without permission or a clear indication that the customer has agreed to such use. When permission is provided, Snugco may feature submitted content on our website, social media pages, marketing materials, or promotional content.
By giving Snugco permission to share your submitted content, you confirm that you have the right to provide the image or content and that any other identifiable individuals shown have also given permission where required.
If you later want us to stop using a submitted photo or other customer content, you may contact us at smile@snugco.org. We will make reasonable efforts to remove the content from Snugco-controlled channels, although copies may remain in previously published or shared materials.
How We Share Your Information
We may share information with trusted service providers that help us operate Snugco, including providers that support:
- Website hosting
- WooCommerce and e-commerce functionality
- Payment processing
- Print-on-demand production
- Order fulfillment
- Shipping and delivery
- Email communications
- Website analytics
- Advertising
- Meta/Facebook and Instagram marketing
- Pinterest marketing
- Cookie management
- Website security and fraud prevention
We may also disclose information when required by law, legal process, or when reasonably necessary to protect Snugco, our customers, or others.
Sale of Personal Information
Snugco does not sell personal information for money. Some advertising and analytics activities may be considered “sharing,” “targeted advertising,” or similar activity under certain state privacy laws. Where applicable, consumers may have rights regarding these activities.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business and tax records, resolving disputes, preventing fraud, and complying with legal obligations.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. These rights may include requesting access to information we maintain about you, requesting correction or deletion of information, or requesting information about certain uses or disclosures of your personal information.
You may submit a privacy request by contacting us at smile@snugco.org. We may need to verify your identity before completing certain requests.
How We Protect Your Information
Snugco uses reasonable administrative, technical, and organizational safeguards intended to protect customer information from unauthorized access, disclosure, alteration, or misuse. However, no internet transmission or electronic storage system can guarantee absolute security.
Children’s Privacy
Snugco is not directed toward children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to remove it.
Third-Party Websites and Services
Our website may contain links to third-party websites, social-media platforms, or services. Snugco is not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services you use.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy, your personal information, or your privacy choices, please contact us:
Snugco
Website: snugco.org
Email: smile@snugco.org